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SentioCX

Editions

Editions

ExpertLoop™ ships as native editions per platform. Each edition layers the same routing engine onto the infrastructure you already run.

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ExpertLoop™ for Salesforce

A native, additive layer on Agentforce Contact Center. Installed from the AppExchange, configured by your own team — no custom code for the core features.

Available now

ExpertLoop™ for your own stack

The core ExpertLoop™ engine embeds in the stack you already run, via API and MCP. Fintechs, agentic banks, and insurers are increasingly building their own agentic AI, workflow, and agent workspace layers. ExpertLoop™ handles the last mile: the disputed claim, the vulnerable customer, the suspected fraud, the complaint. The right expert, at the right priority, at the right moment.